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What are the risks involved when using hardball tactics?

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Harm to reputation, losing the...

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What is expected from a particular outcome when the resistance point is established?


A) Value
B) Importance
C) Timeliness
D) Costs

E) C) and D)
F) A) and C)

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List two situations when distributive bargaining strategies are useful.

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When a negotiator wants to max...

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The "snow job" tactic occurs when negotiators overwhelm the other party with so much information that they have trouble determining which information is real or important.

A) True
B) False

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An offer that may have been rejected had it emerged as a result of concession making may be accepted when it is presented as a fait accompli.

A) True
B) False

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Good distributive bargainers will:


A) immediately identify the other party's target point.
B) accept an offer that is presented as a fait accompli.
C) begin negotiations with the other party with an opening offer close to their own resistance point.
D) ensure that there is enough room in the bargaining range to make some concessions.

E) A) and B)
F) B) and C)

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In a short essay, defend or refute the following statement: "The less the other party values an issue, the higher his or her resistance point will be."

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The less the other party values an issue...

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Channelling all communication through a team spokesperson reduces inadvertent revelation of information.

A) True
B) False

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What statement about concessions is false?


A) Concessions are central to negotiations.
B) Reciprocating concessions is a haphazard process.
C) Concession is another word for adjustments in position.
D) Concession making exposes the concession maker to some risk.

E) B) and D)
F) A) and B)

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The more you can convince the other party that your costs of delay or aborting negotiations are what, the more modest the other's resistance point will be as well?


A) Extreme
B) High
C) Modest
D) Low

E) C) and D)
F) A) and D)

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What are the strategies for responding to hardball tactics?

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Ignore them, discuss them, respond in ki...

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Aggressive behaviour tactics include all of the following, except:


A) asking for the best offer at the end of negotiations.
B) forcing the other side to make many concessions to reach an agreement.
C) asking the other party to explain and justify their proposals item by item.
D) the relentless push for further concessions.

E) C) and D)
F) B) and D)

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The resistance point is the point at which a negotiator would like to conclude negotiations.

A) True
B) False

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To respond to hardball tactics, a negotiator must identify the tactic quickly and understand what it is and how it works.

A) True
B) False

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Schedule manipulation can be used to squeeze negotiations into the last remaining minutes of a meeting in order to extract concessions from one party.

A) True
B) False

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Disruptive action tactics can cause all of the following, except:


A) anger
B) mutual satisfaction
C) embarrassment
D) increased costs

E) None of the above
F) B) and C)

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What is the simplest way to screen a position?

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Say and do...

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A negative bargaining range occurs when the buyer's resistance point is above the seller's.

A) True
B) False

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What can happen when one or both parties do not think they got the best agreement possible?

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One party or the other may try...

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A negative bargaining range occurs when:

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The seller's resista...

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