A) avoid the use of automatic timing and temperature control devices
B) eliminate the use of prepared foods
C) eliminate unnecessary operations, delays, and moves
D) select equipment designed for specific, single operations
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Multiple Choice
A) brainstorming and benchmarking
B) budgets and ratios
C) chronocyclegraph and pathway charts
D) QWL and QA
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Multiple Choice
A) level of output for a given degree of input
B) measurement of quality of service rendered
C) number of full time equivalents available for a given task
D) number of man-hours worked per pay period
Correct Answer
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True/False
Correct Answer
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Short Answer
Correct Answer
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View Answer
Short Answer
Correct Answer
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View Answer
Multiple Choice
A) design equipment that is efficient and effective
B) make work easier, less costly, and avoid waste
C) provide charts to analyze work to be done
D) provide in-service programs for employees
Correct Answer
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True/False
Correct Answer
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Multiple Choice
A) decreased cost of goods produced
B) decreased cost of operations
C) increased employee satisfaction
D) increased level of output
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True/False
Correct Answer
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Multiple Choice
A) transformations
B) inputs
C) outputs
D) environment
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True/False
Correct Answer
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Multiple Choice
A) the PDCA cycle is not used in order to make the process "leaner"
B) it is used only for lean manufacturing operations
C) verifiable data are not needed in order to make decisions
D) reducing waste has been added to the Six Sigma concept
Correct Answer
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Multiple Choice
A) food cost/patient day
B) number of meals/patient day
C) number of meals/worked hour
D) number of worked hours/patient day
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Multiple Choice
A) completing operation and process charts
B) conducting micromotion studies
C) developing flow diagrams
D) performing work sampling
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True/False
Correct Answer
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Multiple Choice
A) placing a mixer between two work centers so that employees from both may use it
B) storing all tools in a locked cabinet in the storeroom when not in use
C) transferring food from cooking pans into serving pans
D) using both hands in opposite and symmetrical directions to crack eggs
Correct Answer
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