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Where should a user disable virus protection settings that might prevent the boot area of the hard drive from being altered?


A) Control Panel
B) BIOS/UEFI setup
C) Device Manager
D) Start menu

E) A) and D)
F) A) and B)

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Penny is setting up computers at a local nonprofit organization. The computers were donated by a company that was upgrading to new computers. Penny must decide whether to use a 32-bit or 64-bit version of Windows 8.1.   What hardware on the computers should Penny check? (Select all that apply.)


A) Video card
B) Hard drive
C) Motherboard
D) RAM
E) Processor
F) Network card

G) A) and F)
H) A) and E)

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Jenny is preparing to install Windows 10 on a system that has a version of Windows 8.1 installed. This version of Windows 8.1 runs slowly and crashes occasionally. The optical drive also does not work, so Jenny decides to use a flash drive to install Windows 10. Jenny wants to remove all the programs and data from the computer and start over with Windows 10.   What type of installation should Jenny perform?


A) In-place upgrade
B) Repair installation
C) Recovery installation
D) Custom installation

E) A) and C)
F) A) and D)

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What version of Windows 10 is a valid, in-place upgrade path for a computer that has Windows 7 Starter edition on it?


A) Windows 10 Starter
B) Windows 10 Home
C) Windows 10 Pro
D) Windows 7 Professional to Windows 8.1 to Windows 10

E) None of the above
F) All of the above

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If using a dual or multiboot configuration, what screen appears during the boot sequence?


A) OS select BIOS screen
B) Boot loader menu
C) Multi-Windows Login screen
D) Secure Boot OS page

E) A) and B)
F) All of the above

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What type of installation should you perform if you want to install a 64-bit version of Windows on a computer that already has a 32-bit OS installed?


A) Clean install
B) Dual boot
C) In-place upgrade
D) Standard

E) A) and C)
F) B) and D)

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What is the maximum number of partitions allowed using the GUID Partition Table (GPT) method for partitioning a drive for Windows?


A) 4
B) 64
C) 128
D) 256

E) B) and C)
F) B) and D)

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What component of UEFI helps to prevent malware from hijacking a system during or before the operating system load?


A) Execute Disable Bit
B) Secure Boot
C) UEFI Defender
D) BitLocker

E) None of the above
F) C) and D)

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Tracy has completed installing Windows 7 on a computer and is ready to install a printer. Tracy attaches the printer to the computer and a message pops up that a new device is being installed. When the process is done, she tries to locate the printer, but the printer is not available.    What can Tracy do to use the printer?


A) Turn the printer off and on again.
B) Check the printer cable.
C) Check UEFI/BIOS to make sure printing is enabled.
D) Install the driver from the manufacturer's website.

E) B) and C)
F) A) and B)

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Which of the following is used to uniquely identify a computer on a network?


A) Network ID
B) Serial number
C) IP address
D) Microsoft ID

E) All of the above
F) A) and B)

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What term refers to a major update release on Windows 7?


A) System release
B) Update pack
C) Security update
D) Service pack

E) A) and C)
F) B) and C)

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Which products are considered to be hypervisors?


A) Client Hyper-V
B) Virtual PC
C) VirtualBox
D) VMVisor
E) VMware Player

F) A) and B)
G) B) and E)

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What is used to change motherboard settings, finds a boot device, and contains instructions for running essential hardware before an OS is started?


A) Kernel
B) Device driver
C) BIOS/UEFI setup
D) Control Panel

E) C) and D)
F) A) and D)

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C

What two methods are available for Windows to use to partition a drive?


A) UEFI
B) GPT
C) exFAT
D) MBR

E) All of the above
F) A) and C)

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If a clean install is performed on a hard drive with a previous install of Windows and the drive is not re-formatted during the install, where will the files from the old installation be?


A) system32
B) Windows
C) Windows.old
D) Program Files (saved)

E) A) and C)
F) None of the above

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C

What type of OS should you install for best performance when you have enough RAM?


A) 8-bit
B) 16-bit
C) 32-bit
D) 64-bit

E) A) and D)
F) B) and C)

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You are planning to install Windows 10 on your computer and must decide which file system to use on the hard drive.   What files systems are available in Windows 10 for a local hard drive? (Select all that apply.)


A) exFAT
B) FAT32
C) CDFS
D) ext4
E) NTFS
F) HFS

G) E) and F)
H) A) and E)

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B,E

William's supervisor wants to create a test lab at the company in order to test Windows 10 updates. He has instructed William to create a virtual lab. William decides to use Hyper-V as the hypervisor for the virtual machines. When William tries to use Hyper-V, he realizes that it is not installed.   What will William use to install Hyper-V in Windows 10?


A) Windows installation disk
B) Windows features
C) Windows Store
D) Microsoft website

E) All of the above
F) B) and C)

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If you wish to install a new OS without disturbing the old one so that you can boot to either OS, what type of boot setup should you create?


A) Dual
B) Cross
C) Controlled
D) Selective

E) None of the above
F) All of the above

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Sam would like to install a new application on every computer in his SOHO network. All the computers are currently connected in a workgroup.   What is the easiest way for Sam to install the application on all the computers?


A) Have a USB device for every computer.
B) Have multiple copies of the software on a DVD.
C) Go to the Windows Store and install the software on each computer.
D) Use a network share to share the installation files.

E) None of the above
F) A) and C)

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