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Exam 6: Troubleshooting Windows Startup

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Question 1

Multiple Choice

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What is responsible for getting a system up and going and finding an OS to load?

A) Windows Boot Manager
B) Startup BIOS/UEFI
C) Setup BIOS/UEFI
D) BootMgr

E) C) and D)
F) B) and D)

Correct Answer

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B

Question 2

Multiple Choice

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What error messages are likely to appear if the BIOS/UEFI cannot find a Windows Boot Manager or cannot turn over operations to the boot manager? (Choose all that apply.)

A) Missing operating system
B) Error loading operating system
C) Invalid boot disk failure
D) Invalid partition table

E) A) and B)
F) All of the above

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Question 3

Multiple Choice

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What command can be issued within Windows RE to enable networking?

As Windows 10 is loading, assuming it is enabled, what will happen when F8 is pressed?

What command can be used to check for file system errors?

If you suspect corrupted system files are causing issues, what command can be run to verify and restore the corrupted files?

Eric is working on a computer that has a device driver error. Eric can find the name of the device driver however the actual device is not available. Unfortunately, Eric does not have access to the Internet.   Where can Eric go to look up the device driver's filename to determine what device uses the device driver?

Under the Advanced Options screen, what startup option should be enabled in order to view what did and did not load during the bootup?

Why does a normal hard boot take longer than a normal soft boot?

What key will cause the Windows Boot Manager to appear as long as it is pressed during the Windows 7 startup process?

What command can be used to repair a dual boot system?

What are some of the responsibilities of the kernel during the startup process? (Choose all that apply.)

What command can be used to totally wipe a hard drive clean, including the partitioning system?

Match the Advanced Boot Options menu option with its function.

Today you turned on your computer after being on vacation for a week. You see spinning white dots on a black screen. You decide that an update might be installing, so you allow the computer to work for approximately 20 minutes. After 20 minutes, you turn off your computer and then restart it, and it fails two more times.   What tool should you use first to help repair your computer?

Registry files, if deleted, can be restored from those saved in what folder?

The Advanced Boot Options screen can be displayed by pressing what key during the boot sequence?

Zach wants to install Windows 10 over his existing copy of Windows 10. He wants to keep his personal files, apps, and Windows settings. He currently has a USB drive with a Windows 10 ISO.   What type of installation will you recommend for Zach?

James's computer is not booting properly. The computer begins to boot and then just stops and restarts. After the third restart, the computer attempts to repair the computer using Startup Repair. Startup Repair does not seem to work. Instead the computer asks you to choose an option from the Startup Settings screen. James has followed the Troubleshoot screen to the Startup Settings screen and clicked Restart.   What setting in the Startup Settings screen will enable James to see which driver might be failing and causing his computer not to boot?

Windows 10 Professional will not boot on Jackson's computer. During the boot process, the computer fails. While troubleshooting, Jackson determines that the graphical user interface did not load.   Which file in the boot process is responsible for loading the graphical user interface and starting the client/server runtime subsystem?