Correct Answer
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Multiple Choice
A) saving the reader's time.
B) respecting the feelings of the audience.
C) setting a proper frame of mind.
D) reducing frustration.
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Multiple Choice
A) an unprofessional tone.
B) overly formal language.
C) a conversational style.
D) plain English.
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True/False
Correct Answer
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Essay
Correct Answer
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Essay
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True/False
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Multiple Choice
A) conduct research.
B) prepare an outline of your ideas.
C) analyze the audience and anticipate its reaction to the message.
D) select an appropriate organizational pattern.
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