Question 1

Slang

Accepted Answer

A)   is composed of informal words with arbitrary and extravagantly changed meanings.
B)   is acceptable to use in business messages.
C)   involves the use of technical expressions that have become fashionable and are often meant to impress rather than express.
D)   All answer choices are correct.E) All of the above
F) None of the above

Question 2

To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and speaking.

Accepted Answer

A) True 
 B)False

Question 3

Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of decided).

Accepted Answer

A) True 
 B)False  False

Question 4

Headings are an effective tool for highlighting information.

Accepted Answer

A) True 
 B)False

Question 5

As you revise, make your writing clear by using specific verbs, concrete nouns, and vivid adjectives.

Accepted Answer

A) True 
 B)False

Question 6

Branch managers of First Federated Savings and Loan received this e-mail message: Please inform all personal that management retains the right to check personal belongings of employees before employees leave the bank. What error did the writer make?

Accepted Answer

A)   A grammatical mistake
B)   A proofreading error
C)   A failure to use spell check
D)   No error was made. The sentence is correct as written.E) A) and B)
F) A) and C)

Question 7

Which of the following statements regarding bulleted or numbered lists is most accurate?

Accepted Answer

A)   Lists decrease a reader's comprehension of the main ideas.
B)   Lists allow readers to review main ideas quickly.
C)   Lists confuse readers because they are visually distracting.
D)   Lists decrease the readability level of a document.E) A) and C)
F) B) and D)

Question 8

You can streamline your writing and make it more emphatic by using vivid adverbs such as very, extremely, and actually as often as possible.

Accepted Answer

A) True 
 B)False  False

Question 9

You will be interested to learn that is a recommended and professional way to begin a business document.

Accepted Answer

A) True 
 B)False

Question 10

Which statement regarding headings is most accurate?

Accepted Answer

A)   Headings provide visual distraction for readers; thus they should be avoided.
B)   Headings appear most often in business letters.
C)   Headings highlight information and improve readability.
D)   Headings should be avoided in all business documents.E) A) and B)
F) A) and D)

Question 11

To improve readability and comprehension through white space,

Accepted Answer

A)   use approximately 20 or fewer words per sentence.
B)   construct paragraphs consisting of 12-15 printed lines.
C)   develop long paragraphs.
D)   avoid the use of topic sentences on shorter paragraphs.E) A) and B)
F) All of the above

Question 12

There are many account representatives who can help you with your order. This sentence is clear and concise.

Accepted Answer

A) True 
 B)False

Question 13

One way to improve the clarity of your writing is to apply the KISS formula. KISS stands for

Accepted Answer

A)   Key Ideas Succinctly and Swiftly.
B)   Keep It Short and Simple.
C)   Knowledge Is Supported and Summarized.
D)   Know Intentions, Strategies, and Solutions.E) None of the above
F) A) and D)

Question 14

____________________ is composed of informal words with arbitrary and extravagantly changed meanings. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

Accepted Answer

The answer of ____________________ is composed of informal words with...

Question 15

When creating a bulleted or numbered list,

Accepted Answer

A)   use a bulleted list to represent a sequence.
B)   never use end punctuation.
C)   do not capitalize the initial word of each line.
D)   express all ideas similarly.E) B) and D)
F) All of the above

Question 16

____________________, which occurs during the third phase of the writing process, means improving the content and sentence structure of your message. It may include adding, cutting, recasting, reformatting, and redesigning what you have written.

Accepted Answer

editing

Question 17

What is the best way to judge the success of your writing?

Accepted Answer

A)   Receiving a raise or promotion
B)   Using a spell-checker
C)   Receiving feedback from your receiver
D)   Organizing your message using the direct organizational strategyE) A) and D)
F) C) and D)

Question 18

Which sentence avoids redundant expressions?

Accepted Answer

A)   It is absolutely essential that our accounting records are accurate.
B)   Let's not repeat our competitor's mistakes.
C)   Please refer back to the June financial statements.
D)   I want to thank each and every stockholder.E) A) and C)
F) A) and D)

Question 19

Expressions that repeat meaning or include unnecessary words are ____________________.

Accepted Answer

The answer of Expressions that repeat meaning or include unnecessary...

Question 20

Empty space on a page is called ____________.

Accepted Answer

The answer of Empty space on a page is called...

Exam 4: Revising Business Messages

Slang

Correct AnswerverifiedShow Answer

To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and speaking.

Correct AnswerverifiedShow Answer

Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of decided).

Correct AnswerverifiedFalse

Headings are an effective tool for highlighting information.

Correct AnswerverifiedShow Answer

As you revise, make your writing clear by using specific verbs, concrete nouns, and vivid adjectives.

Correct AnswerverifiedShow Answer

Branch managers of First Federated Savings and Loan received this e-mail message: Please inform all personal that management retains the right to check personal belongings of employees before employees leave the bank. What error did the writer make?

Correct AnswerverifiedShow Answer

Which of the following statements regarding bulleted or numbered lists is most accurate?

Correct AnswerverifiedShow Answer

You can streamline your writing and make it more emphatic by using vivid adverbs such as very, extremely, and actually as often as possible.

Correct AnswerverifiedFalse

You will be interested to learn that is a recommended and professional way to begin a business document.

Correct AnswerverifiedShow Answer

Which statement regarding headings is most accurate?

Correct AnswerverifiedShow Answer

To improve readability and comprehension through white space,

Correct AnswerverifiedShow Answer

There are many account representatives who can help you with your order. This sentence is clear and concise.

Correct AnswerverifiedShow Answer

One way to improve the clarity of your writing is to apply the KISS formula. KISS stands for

Correct AnswerverifiedShow Answer

____________________ is composed of informal words with arbitrary and extravagantly changed meanings. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

Correct AnswerverifiedShow Answer

When creating a bulleted or numbered list,

Correct AnswerverifiedShow Answer

____________________, which occurs during the third phase of the writing process, means improving the content and sentence structure of your message. It may include adding, cutting, recasting, reformatting, and redesigning what you have written.

Correct Answerverifiedediting

What is the best way to judge the success of your writing?

Correct AnswerverifiedShow Answer

Which sentence avoids redundant expressions?

Correct AnswerverifiedShow Answer

Expressions that repeat meaning or include unnecessary words are ____________________.

Correct AnswerverifiedShow Answer

Empty space on a page is called ____________.

Correct AnswerverifiedShow Answer

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False

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False

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editing

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