Question 1

When greeting the interviewer, you should smile, maintain direct eye contact, and wait for the interviewer to initiate a handshake.

Accepted Answer

A) True 
 B)False

Question 2

One of the most important steps in effective interviewing is researching the target company.

Accepted Answer

A) True 
 B)False

Question 3

Which type of hiring/placement interview is the most common?

Accepted Answer

A)   Sequential interview
B)   Online interview
C)   Panel interview
D)   One-on-one interviewE) C) and D)
F) B) and C)

Question 4

Which of the following is the best advice when traveling to and arriving at your interview?

Accepted Answer

A)   Limit grooming time because the more time you have, the more nervous you will get.
B)   If something unexpected happens causing you to be late, immediately call the interviewer to explain what is happening.
C)   If you smoke on the way to the interview, brush your teeth or chew some gum when you arrive and liberally apply perfume or cologne.
D)   Arrive at the interview 15 to 20 minutes early, and greet the receptionist promptly on arrival.E) None of the above
F) A) and B)

Question 5

When answering interview questions, interject many verbal pauses to give yourself time to formulate appropriate answers.

Accepted Answer

A) True 
 B)False

Question 6

A job applicant should never answer an illegal or inappropriate interview question.

Accepted Answer

A) True 
 B)False

Question 7

Which of these is the most effective response to the question, What do you think is your greatest weakness?

Accepted Answer

A)   Some people complain that I'm a workaholic with nearly too much passion for this field.
B)   To tell the truth, I become frustrated with lazy coworkers who don't pull their own weight.
C)   My typing speed isn't as fast as I would like, but this position doesn't require me to use the computer.
D)   I've worked hard to eliminate every weakness, and I am confident you will find me the perfect employee for this position.E) B) and C)
F) All of the above

Question 8

In a job acceptance letter, your tasks are

Accepted Answer

A)   accepting the position, asking for clarification as needed, and expressing appreciation.
B)   thanking the interviewer for the interview and job offer and accepting the position.
C)   confirming your acceptance, reviewing salary and benefits, and affirming the start date.
D)   noting the job offer date, specifying the job acceptance date, and agreeing to the job start date.E) A) and D)
F) B) and C)

Question 9

You should write a formal ____________________ letter to confirm the exact date you will terminate your employment when it is a position you have held for an extended period.

Accepted Answer

The answer of You should write a formal ____________________ letter...

Question 10

One of the best ways to overcome fear is to know what happens in a typical interview.

Accepted Answer

A) True 
 B)False

Question 11

Many companies now use ____________________ interviews to save time and money by eliminating less-qualified candidates before scheduling face-to-face interviews.

Accepted Answer

The answer of Many companies now use ____________________ interviews to...

Question 12

What is the most professional telephone tip to follow during your job search?

Accepted Answer

A)   Create a unique voice mail message to demonstrate your individuality.
B)   Don't let children answer the phone during your job search.
C)   Answer your cell phone any time it rings so that you don't miss the opportunity to speak with a potential employer.
D)   Hire a professional to record your voice mail message to ensure that proper articulation, enunciation, and vocal intonations are used.E) All of the above
F) B) and D)

Question 13

If asked for the position desired on a job application form, answer with Anything or Open to increase your odds of securing a position.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements about interview thank-you messages is most accurate?

Accepted Answer

A)   Thank-you messages are not important to employers.
B)   To avoid appearing as overzealous, an applicant should wait at least two to three days before sending a thank-you note.
C)   Separate thank-you messages should be sent to each interviewer.
D)   To personalize a thank-you message, an interviewee should begin each sentence in the thank-you message with the personal pronoun I.E) A) and D)
F) All of the above

Question 15

Recommended guidelines for completing application forms include which of the following?

Accepted Answer

A)   Disregard questions that do not apply to you by leaving them blank.
B)   Read the entire form before beginning to complete it.
C)   Ignore misspellings because you are not expected to carry a dictionary.
D)   Leave any questions about salary blank because they might limit what you will be paid.E) None of the above
F) B) and C)

Question 16

The first thing you should do after an interview is to contact your references.

Accepted Answer

A) True 
 B)False

Question 17

You can send positive nonverbal messages during your interview by dressing professionally, controlling your body movements, making eye contact, and

Accepted Answer

A)   arriving on time.
B)   using gender-neutral language.
C)   presenting success stories to respond to behavioral questions.
D)   preparing thoroughly.E) All of the above
F) B) and D)

Question 18

Most employers contact job applicants by e-mail to set up interviews.

Accepted Answer

A) True 
 B)False

Question 19

If a company is conducting a panel interview, a job candidate should establish eye contact with only the person who asked the question.

Accepted Answer

A) True 
 B)False

Question 20

As a job candidate, the purposes of an interview are to convince the employer of your potential, learn more about the job and the company, and expand on the information on your résumé.

Accepted Answer

A) True 
 B)False

Exam 14: Interviewing and Following up

When answering interview questions, interject many verbal pauses to give yourself time to formulate appropriate answers.

Correct AnswerverifiedShow Answer

You should write a formal ____________________ letter to confirm the exact date you will terminate your employment when it is a position you have held for an extended period.

Correct AnswerverifiedShow Answer

Which type of hiring/placement interview is the most common?

Correct AnswerverifiedShow Answer

A job applicant should never answer an illegal or inappropriate interview question.

Correct AnswerverifiedShow Answer

As a job candidate, the purposes of an interview are to convince the employer of your potential, learn more about the job and the company, and expand on the information on your résumé.

Correct AnswerverifiedShow Answer

Recommended guidelines for completing application forms include which of the following?

Correct AnswerverifiedShow Answer

The first thing you should do after an interview is to contact your references.

Correct AnswerverifiedShow Answer

Which of the following statements about interview thank-you messages is most accurate?

Correct AnswerverifiedShow Answer

One of the best ways to overcome fear is to know what happens in a typical interview.

Correct AnswerverifiedShow Answer

In a job acceptance letter, your tasks are

Correct AnswerverifiedShow Answer

Which of the following is the best advice when traveling to and arriving at your interview?

Correct AnswerverifiedShow Answer

If asked for the position desired on a job application form, answer with Anything or Open to increase your odds of securing a position.

Correct AnswerverifiedShow Answer

One of the most important steps in effective interviewing is researching the target company.

Correct AnswerverifiedShow Answer

You can send positive nonverbal messages during your interview by dressing professionally, controlling your body movements, making eye contact, and

Correct AnswerverifiedShow Answer

When greeting the interviewer, you should smile, maintain direct eye contact, and wait for the interviewer to initiate a handshake.

Correct AnswerverifiedShow Answer

What is the most professional telephone tip to follow during your job search?

Correct AnswerverifiedShow Answer

Most employers contact job applicants by e-mail to set up interviews.

Correct AnswerverifiedShow Answer

Many companies now use ____________________ interviews to save time and money by eliminating less-qualified candidates before scheduling face-to-face interviews.

Correct AnswerverifiedShow Answer

If a company is conducting a panel interview, a job candidate should establish eye contact with only the person who asked the question.

Correct AnswerverifiedShow Answer

Which of these is the most effective response to the question, What do you think is your greatest weakness?

Correct AnswerverifiedShow Answer

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