Question 1

You can send positive _____________ messages by arriving on time, dressing professionally, controlling your body movements, exhibiting good posture, using appropriate eye contact, smiling appropriately, and listening attentively.

Accepted Answer

nonverbal
Explanation:Nonverbal messages...

Question 2

Which of the following is an example of a behavioral interview question?

Accepted Answer

A)   Who in your life has most inspired you and why?
B)   An irate customer is demanding her money back. How would you handle the situation?
C)   Tell me about a time when you solved a difficult problem.
D)   What is your greatest strength?E) B) and C)
F) All of the above

Question 3

If an interviewer says Tell me about yourself, what is the best way to respond?

Accepted Answer

A)   Give the interviewer a brief chronological history, beginning with when and where you were born.
B)   Briefly discuss educational, professional, or business-related strengths.
C)   Provide a few personal or humorous references to get the interview started positively.
D)   Tell several success stories, making sure to fill at least ten minutes of interview time.E) A) and C)
F) All of the above

Question 4

To provide the best possible recommendation of you to a potential employer, your ___________ need information about the company and position.

Accepted Answer

references
Explanation:Your re...

Question 5

When explaining how you would handle a negative hypothetical situation described in a situational question, you should respond positively even though the situation sounds negative.

Accepted Answer

A) True 
 B)False

Question 6

After an interview, you should always wait for the interviewer to contact you first.

Accepted Answer

A) True 
 B)False

Question 7

For the job candidate, the job interview is an opportunity to

Accepted Answer

A)   convince the employer of your potential and to expand on information in your résumé.
B)   find out more about the job and whether it suits your career goals.
C)   learn more about the company to decide whether you would fit into the company culture.
D)   do all of these.E) A) and C)
F) B) and C)

Question 8

When you decide to turn down a job offer, you might want to write a _________ letter to thank the employer for the job offer and to decline the position.

Accepted Answer

rejection
Explanation:A rejection letter may be sent to an employer when you decline a position that has been offered.

Question 9

Recommended guidelines for completing application forms include which of the following?

Accepted Answer

A)   Disregard questions that do not apply to you by leaving them blank.
B)   Read the entire form before beginning to complete it.
C)   Ignore misspellings because you are not expected to carry a dictionary.
D)   Leave any questions about salary blank since they might limit what you will be paid.E) B) and D)
F) B) and C)

Question 10

If you have sent out only one résumé or filled out one job application, you must consider yourself an active job seeker.

Accepted Answer

A) True 
 B)False

Question 11

The interviewer asks, What do you think is your greatest weakness? Which of the following is the best way to respond?

Accepted Answer

A)   Reply that you have no weaknesses at all because this response proves you have only strengths to offer.
B)   Be completely honest with the interviewer and talk about the employment weakness that concerns you most.
C)   Mention a previous weakness and how you have corrected it.
D)   Bring up every weakness you can identify to demonstrate your honesty.E) None of the above
F) A) and C)

Question 12

During your job search you should treat any call from an employer just like an interview.

Accepted Answer

A) True 
 B)False  True

Question 13

One of the best ways to overcome fear is to know what happens in a typical interview.

Accepted Answer

A) True 
 B)False  True

Question 14

Always ask permission before submitting someone's name as a reference.

Accepted Answer

A) True 
 B)False

Question 15

No matter what interview structure you encounter, you will feel more comfortable and better prepared if you know what to do before, during, and after the interview.

Accepted Answer

A) True 
 B)False

Question 16

After writing a follow-up letter to thank your interviewer, your next step should be

Accepted Answer

A)   alerting your references that they may be contacted by the employer.
B)   sending a small gift to the receptionist to show your sincere appreciation.
C)   calling the organization's human resources department to learn more about your competitors for the open position.
D)   waiting at least one month for a call of acceptance or rejection.E) None of the above
F) A) and B)

Question 17

If the interviewer begins a question with Tell me about a time when you . . . , you should

Accepted Answer

A)   recognize that this is a trick question and tactfully refuse to answer.
B)   politely explain that you have never experienced such a situation.
C)   make up any answer and wish that you had been better prepared.
D)   describe a situation or task, tell what action you took, and emphasize a positive result.E) A) and D)
F) All of the above

Question 18

What is the most effective way to handle an illegal or inappropriate question during an interview?

Accepted Answer

A)   If you find the question harmless and you want the job, go ahead and answer it.
B)   Confront the interviewer about the illegal nature of the question.
C)   Storm out of the room in anger; after all, you wouldn't work for a company with such low ethics.
D)   Refuse to answer the question because it is your legal right to do so.E) None of the above
F) A) and C)

Question 19

Remember that you will be judged not only by the interviewer but also by the receptionist and anyone else who sees you before and after the interview.

Accepted Answer

A) True 
 B)False

Question 20

How should you respond if an interviewer asks, Why should we hire you when other applicants have better credentials?

Accepted Answer

A)   Admit that you are less qualified to show that you're honest, but stress that you will work more cheaply than applicants with more experience or training.
B)   Identify a major weakness and describe how you are correcting it; this will prove to the interviewer your strong work ethic and determination.
C)   Show your confidence in your own ability by stressing strengths such as your openness to new ideas and knowledge of the latest methods and equipment.
D)   Don't answer the question because it is clear that you're not going to get the job.E) None of the above
F) A) and B)

Exam 14: Interviewing and Following up

You can send positive _____________ messages by arriving on time, dressing professionally, controlling your body movements, exhibiting good posture, using appropriate eye contact, smiling appropriately, and listening attentively.

Correct AnswerverifiednonverbalExplanation:Nonverbal messages...View AnswerShow Answer

Which of the following is an example of a behavioral interview question?

Correct AnswerverifiedShow Answer

If an interviewer says Tell me about yourself, what is the best way to respond?

Correct AnswerverifiedShow Answer

To provide the best possible recommendation of you to a potential employer, your ___________ need information about the company and position.

Correct AnswerverifiedreferencesExplanation:Your re...View AnswerShow Answer

When explaining how you would handle a negative hypothetical situation described in a situational question, you should respond positively even though the situation sounds negative.

Correct AnswerverifiedShow Answer

After an interview, you should always wait for the interviewer to contact you first.

Correct AnswerverifiedShow Answer

For the job candidate, the job interview is an opportunity to

Correct AnswerverifiedShow Answer

When you decide to turn down a job offer, you might want to write a _________ letter to thank the employer for the job offer and to decline the position.

Correct Answerverifiedrejection Explanation:A rejection letter may be sent to an employer when you decline a position that has been offered.

Recommended guidelines for completing application forms include which of the following?

Correct AnswerverifiedShow Answer

If you have sent out only one résumé or filled out one job application, you must consider yourself an active job seeker.

Correct AnswerverifiedShow Answer

The interviewer asks, What do you think is your greatest weakness? Which of the following is the best way to respond?

Correct AnswerverifiedShow Answer

During your job search you should treat any call from an employer just like an interview.

Correct AnswerverifiedTrue

One of the best ways to overcome fear is to know what happens in a typical interview.

Correct AnswerverifiedTrue

Always ask permission before submitting someone's name as a reference.

Correct AnswerverifiedShow Answer

No matter what interview structure you encounter, you will feel more comfortable and better prepared if you know what to do before, during, and after the interview.

Correct AnswerverifiedShow Answer

After writing a follow-up letter to thank your interviewer, your next step should be

Correct AnswerverifiedShow Answer

If the interviewer begins a question with Tell me about a time when you . . . , you should

Correct AnswerverifiedShow Answer

What is the most effective way to handle an illegal or inappropriate question during an interview?

Correct AnswerverifiedShow Answer

Remember that you will be judged not only by the interviewer but also by the receptionist and anyone else who sees you before and after the interview.

Correct AnswerverifiedShow Answer

How should you respond if an interviewer asks, Why should we hire you when other applicants have better credentials?

Correct AnswerverifiedShow Answer

Correct Answer
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nonverbal
Explanation:Nonverbal messages...
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references
Explanation:Your re...
View Answer

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rejection Explanation:A rejection letter may be sent to an employer when you decline a position that has been offered.

Correct Answer
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True

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True

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